Human Resources Skills: Dealing with sensitive HR issues

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About this class

As anyone in HR is only too painfully aware, there are numerous issues which migh be relatively straightforward for a lawyer to offer advice on but which are much more difficult to handle in practical terms. Difficult, yet not impossible. This programme has been designed specifically to help you deal with the most sensitive and emotive situations you are likely to come across in the workplace.

A multi-disciplinary panel of experts has been brough together to give you practical guidance and advice on how to resolve such issues within the present - and developing - legal framework and in accordance with current best practice. There will be ample opportunity for you to raise issues with which you are particularly concerned right now.

Who will the lesson benefit?

All those concerned with day-to-day personnel issues, including:

• HR and personnel professionals
• In-house legal advisers
• Line managers

The programme is equally applicable to private and public sector organisations.

What delegates will learn

This programme will:

• 1. Provide clear practical advice and guidance on specific personnel issues currently troubling many employers
• 2.Reinforce your legal knowledge to help you avoid costly mistakes and pitfalls
• 3. Help you recognise symptoms of problems in the workplace, such as bullying and drug abuse, enabling you to tackle the problems before they get worse
• 4. Offer practical advice on how to identify - and deal with - sensitive health issues
• 5. Enable you to deal with the most emotive issues sensitively yet effectively
• 6. Give you tips on breaking bad news

This programme will give you the confidence to confront and resolve any sensitive issues secure in the knowledge that you are following fundamental legal principles and applying best HR practice

Contents of this class

9.30 Employee's rights

Aiming for equality

• Religion - rights to holidays
• Trans-sexuals - impact of new law
• Sexual orientation - recent cases and the Civil Partnership Act
• Ageism - be prepared!

Honesty at work

• Giving and receiving references
• Criminal convictions
• Criminal offences in and out of work

Bullying and harassment

• How to respond to complaints
• Policy and procedure

Human Resources Skills: Dealing with sensitive HR issues / HR-DSI

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