Lotus Notes 6/6.5: Helpdesk Support

Show more IBM Lotus 6 Training Courses

About this class

An instructor-led course to enable Domino and Notes end user support personnel to use available resources to find solutions to the most common Notes and Domino 6 end user errors, problems, and frequently-asked questions (FAQs).

What prerequisites are required

• Moving to IBM Lotus Notes 6 (ND150) [for New Users]
• Maximizing Your Productivity with IBM Lotus Notes 6 for Power Users (ND210) [for New or Update Users]
• A minimum of three (3) months experience using Notes

What delegates will learn

• Introducing the Notes Infrastructure
• Managing Notes IDs
• Using Troubleshooting Resources
• Managing and Customizing the User Environment
• Introducing Domino Security
• Managing Domino Databases
• Introducing Mail Routing
• Troubleshooting Notes Mail
• Setting Up and Supporting Remote Notes Users
• Setting Up and Troubleshooting Replication
• Supporting and Troubleshooting Calendaring and Scheduling

Lotus Notes 6/6.5: Helpdesk Support / ND310 (ND310GB)

(C) AquinasTraining.co.uk - Contact Us