WebSphere Application Server for z/OS V6: Problem Documentation and Diagnosis UK Classes & Lessons (IBM WebSphere)

Also known as: OZ61AGBGB

About this class

This class should provide a student with the basic skills needed to do problem determination and problem source identification for software errors occurring in the WebSphere for z/OS V6 environment. The class starts by discussing the resources and overall methodology needed to optimize WebSphere debugging.

It continues with a look at debugging approaches based ion problem type. Then the largest section of the class covers the practical tools for collecting structured diagnostic data on WebSphere for z/OS problems, and describes how to analyse the output data to debug the problem encountered.

Two thirds of the class time consists of practical lab exercises which apply the techniques discussed to debugging real applications.

Who will the lesson benefit?

System programmers or administrators with a good practical knowledge of administering OS/390 or z/OS systems who are responsible for problem resolution in a WebSphere for z/OS environment.

What delegates will learn

After completing this course, you should be able to:

apply a problem determination methodology to solving WebSphere for z/OS
problems
identify the technical skills needed to institute that problem determination methodology
format problem symptoms and diagnostic data so as to ensure that IBM software support can provide the greatest benefit in resolving a problem
identify the key components and functional areas in a WebSphere for z/OS runtime that most affect problem resolution
recognise the relevant symptoms of a problem and use them to direct debugging strategy
apply IBM recommended diagnostic flow charts to simplify problem solving implement and use the relevant technology to assist in debug including
applicable commands, tools, traces, logs, and dumps
apply problem avoidance techniques to minimize the chances of problems occurring during installation, migration, application deployment, and
runtime execution in WebSphere for z/OS

What prerequisites are required

OS/390 or z/OS system programming experience experience with installing and administering a WebSphere for z/OS platform, or have attended equivalent education (ES68) experience with using IPCS on OS/390 or z/OS is nice to have.

Contents of this class

Introduction to WebSphere for z/OS Debugging
Problem Determination (PD) Resources
Problem Areas in WebSphere Technology
Using Problem Symptoms to Guide WebSphere Troubleshooting
Tools and Utilities for WebSphere PD
Problem Avoidance Techniques