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About this class Staff absenteeism is one of the most costly items on any board meeting agenda. Organisations throughout the UK are losing millions of pounds every week due to staff attendance problems. This course gives managers the skills they need, to effectively manage the organisation's attendance policies and react in a timely and appropriate way. Who will the lesson benefit? Managers, supervisors, team leaders and HR/Personnel staff or anyone involved in managing absence from work. What delegates will learn By the end of this course, delegates will be able to : - Demonstrate effective methods for recording and assessing absence from work.
- Demonstrate the skills needed to conduct effective 'back to work' interviews
- Describe the organisations disciplinary procedures
- Create a post course implementation plan
What prerequisites are required None required. Contents of this class - Recording and assessing attendance
- Managing absence
- Employment legislation
- Return to work interviews
- Benefits of using employee assistance programmes
- Understanding the disciplinary procedure
- Understanding grievance procedures
- Action plans
Optional follow-on classes - Dealing with Negativity
- Managing and Resolving Conflict
- Stress Management
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