Tivoli Netcool/XSM 3.1 UK Classes & Lessons (IBM Tivoli)

Also known as: TN03GBGB

About this class

The IBM Tivoli Netcool/XSM 3.1 Administration course is a 4 day performance-based offering facilitating a deep understanding of application service monitors (ASMs), system monitor operations (SMs), and Internet service monitors (ISMs). This course is focused on how to install, configure, customise, and administer the Netcool/XSMs.

With a strong focus on development, deployment, configuration and management of the Netcool/SSM agents, this course is intended for system administrators.

All students in this course install the Netcool/SSM program on their own lab machine and work through standard configuration issues. After system and application subagent configuration tasks, the course shifts into customising and tweaking alarm rules, reving up the Netcool/SM Operations program to learn all about remote deployment; and, finally, installing and cofiguring the Netcool/ISMs.

Who will the lesson benefit?

Network Operation Centre personnel who are required to install, administer and configure Netcool/ISM,Netcool/SSM, Netcool/ASM and Netcool/SM Operations. Micromuse, Channel Partner or System Integrator personnel who will be required to install, configure, maintain or support Netcool/OMNIbus Systems.

What delegates will learn

The Netcool/XSM 3.1 course is designed to ensure that all students emerge with a total understanding of advanced administration and configuration techniques used in the Netcool/XSM suite. Student and lab exercises afford practical experience over:

Delegates will learn:

Installing Netcool/ISM, /SSM, SM Operations, and licensing and patching.
Integrating Netcool/XSM with and sending alerts to the Netcool/OMNIbus Objectserver.
Using Netcool/SSM include rules files.
Creating secure SNMPv3 configurations and limiting agent access.
Solving complex real-world alert scripting problems through a variety of subagents.
Installing Netcool/SSM remotely using Netcool/SM Operations.
Managing and updating agents configurations from a central point using Netcool/SM Operations.
Navigating the Netcool directory structure.
The architecture and communications between Netcool/SSM agents, Netcool OMNIbus, and Netcool/SM Operations.
The various ISM monitors and how to configure them.
ISM rules and properties files.

What prerequisites are required

Each student should have a practical understanding of Windows and UNIX at a system administration level, and know how to:

Navigate the Windows/UNIX directory structure
Use basic utilities such as PS, Telnet, FTP, Top, Windows Task Manager.
Troubleshoot user and group accounts in Windows and UNIX.
Diagnose and resolve causes and other software anomalies
Completed IBM Tivoli Netcool/OMNIbus courses for users, administrators, and configuration

Students should also understand protocols, Web-specific files, databases, and basic scripting. For example:

System configuration files, and rules files for probes
TCP and IP
XML
SQL
Basic shell scripting and programming

Contents of this class

Agenda - Day 1

Netcool/SSM installation
Interactive and silent install
Agent and Subagent Configuration
MIB Explorer
Security and SNMPv3
Netcool/SSM Subagents
Generic Alarm subagent
LogMonX subagent
Process subagent
Crontab subagent
Availability subagent

Agenda - Day 2

Netcool/ASMs
Netcool/ASM - Oracle
Netcool/ASM - Apache
Scripting Workshop - Real world scripting workshop developing configuration files for deployment to agents.

Agenda - Day 3

Netcool/SM Configuration
Installation
General Configuration
Network Discovery
Administration Groups
Agent Deployment
Agent Configuration
Agent Management
Reporting

Agenda - Day 4

Netcool ISM
Overview
Installation
Configuration