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A+ 2006 Certification: IT Technician

8002      Course duration (days): 5
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About this class

This is the second of two courses, which are together designed to prepare you for the following CompTIA exams: 220-601-A+ Essentials and 220-602 - A+ IT Techician. This course covers the following domains: 3.0 Operating Systems, 5.0 Networks, 6.0 security, 8.0 Communication and Professionalism.

Examination details

220-601 -A+ Essentials and 220-602 - A+ IT Technician.

What prerequisites are required

Before attending this course, students must have:

  • Completed course: 8001 A+ Essentials.

Contents of this class

Module 1: Operating System Fundemantals

  • Microsoft operating Systems
  • Non-Microsoft Operating Systems
  • Operating Systems - Storage Management
  • How a PC Boots Up
  • How Windows XP is Installed

Module 2: Installing Windows XP

  • Hardware Requirements for Windows XP
  • Upgrading Vs. New Installation
  • Upgrading a Windows 2000 System
  • New Installation
  • Post-installation Tasks
  • Other Installation Methods
  • Windows XP Structure

Module 3: Using Windows XP Advanced Features

  • Account Types
  • Advanced Control Panel Options
  • Run
  • Command Prompt
  • Shortcut Keys

Module 4: Recovering Windows XP

  • Windows XP Boot Process
  • Troubleshooting the Boot Process
  • Windows XP Advanced Options Menu
  • Windows XP Recovery Console
  • Repairing an Installation
  • Automated System Recovery
  • Vendor Recovery

Module 5: Managing Disks

  • Basic Storage
  • Dynamic Storage
  • Filing Systems
  • FAT and FAT32
  • How FAT Systems Work
  • NTFS
  • How NTFS Works
  • Creating a Partition
  • Creating a Two-Disk Spanned Volume
  • Fixing Disk Errors

Module 6: Managing Data

  • Folder Basics
  • Managing Folders in Windows
  • Command Prompt Basics
  • Managing Folders from a Command Prompt
  • File Basics
  • Managing Files in Windows
  • Managing Files from a Command Prompt
  • Freeing-Up Disk Space
  • Backing Up
  • Scheduling Data Mangement Tasks

Module 7: Managing Devices

  • Device Drivers
  • Driver Signatures
  • Installing Plug and Play Drivers
  • Installing non-Plug and Play Drivers
  • Device Manager
  • Local Printing
  • Network Printing
  • Displays

Module 8: System Performance

  • Event Viewer
  • Monitoring System Performance
  • Task Manager
  • Performance Console
  • Advanced System Properties
  • Optimizing Disk Performance

Module 9: System Configuration

  • System Configuration Utiity
  • The Registry
  • Using REGEDIT
  • Updating the System
  • System Restore

Module 10: Support Tools

  • Remote Assistance
  • Remote Desktop
  • Microsoft Websites

Module 11: Network Hardware

  • Nodes
  • LANs and WANs
  • Topologies
  • Data Transmission
  • LAN Standards
  • 10Base2
  • 100Base-T
  • 1000Base-T
  • 1000Base-X
  • WiFi- IEEE802.11
  • WAN Links

Module 12: Networking Windows XP

  • Network Security Models
  • Workgroups (Peer - to - Peer)
  • Domains
  • Network Components
  • TCP/IP
  • IP Adresses
  • The Subnet Mask
  • The Default Gateway
  • Basic TCP/IP Configuration
  • Dynamic Host Configuration Protocol (DHCP)
  • Public and Private IP Addresses
  • Domain Name System (DNS)
  • Troubleshooting the TCP/IP Protocol
  • Other TCP/IP Commands and Protocols
  • Accessing Wireless Networks

Module 13: Security

  • General Security
  • Network Security
  • Internet Security
  • Malicious Code

Module 14: Professionalism and Communication

  • Attitude
  • Confidentiality
  • Communication