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IP Communications: Unified Communications Troubleshooting

TUC      Course duration (days): 5
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24/11/08 Gloucestershire (GL7) £ 1,950
15/12/08 TBA £ 1,950
30/03/09 TBA £ 1,950
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About this class

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes.

Who will the lesson benefit?

  • Channel Partner / Reseller
  • Customer
  • Employee

What delegates will learn

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).

What prerequisites are required

Course prerequisites are as follows:

  • CCNA
  • CIPT 1 and 2
  • QoS
  • GWGK

Examination details

Part of CCVP (Cisco Certified Voice Professional)
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