Server+ Certification (3 day)

About this class

This course is intended for experienced PC Support staff who need to gain a good understanding of Local and Wide Area Networking technologies, or wish to achieve the Serve+ Certification Exam SK0-002.

What prerequisites are required

Delegates should be experienced technical staff who have a sound knowledge of PC hardware and operating systems.

Contents of this class

Motherboard architecture, processors, memory, and BIOS

• Motherboard architecture
• Processors
• Memory
• CMOS, BIOS, and POST

Storage

• Hard disks
• The IDE interface
• The SCSI interface
• SCSI configuration
• Network storage
• RAID

Server planning

• Planning physical site readiness
• Disaster planning

Server power and rack installation

• Server power
• The rack
• Network cabling

Server upgrades

• Preparing for a server upgrade
• Upgrading the processor and memory
• Updating the BIOS, upgrading power supplies and adapters

Configuring a network operating system

• General NOS configuration concepts
• Novell NetWare
• UNIX/Linux
• Windows NT Server
• Windows 2000 and Server 2003

Services and applications

• DHCP, DNS, and WINS
• Other services
• Application servers

Disaster planning

• Backup hardware
• Backup software and strategies
• Server redundancy and other disaster precautions
• Developing a disaster recovery plan

Performance monitoring and optimization

• Monitoring the server
• Establishing a baseline
• Acceptable levels of performance

Troubleshooting and problem determination

• Troubleshooting
• Diagnostic tools
• Working remotely
• Troubleshooting viruses and FRUs
• Troubleshooting tips and getting help

Appendix A : Certification exam objectives map

• Comprehensive exam objectives upon request