Tivoli Universal Agent

About this class

This course is designed to cover all aspects of creating monitoring solutions with the IBM Tivoli Universal Agent (UA) to integrate data from custom resources into ITM 6.1. Starting with a general understanding and positioning of UA, it covers specifics of installing the UA on Windows and Linux before going into designing custom UA applications utilizing different data providers. The course also covers advanced topics, as well as troubleshooting procedures.

Who will the lesson benefit?

Primary audience is administrators and deployment specialists tasked with monitoring custom resources in a distributed environment.

What delegates will learn

Upon completion of this unit, you will be able to:

• Describe the purpose of the IBM Tivoli Universal Agent.
• Describe the Universal Agent components and architecture.
• Identify the different Universal Agent data providers.

What prerequisites are required

• Familiarity with the IBM Tivoli Monitoring 6.1 architecture.
• Ability to install ITM 6.1 agents and other infrastructure components on Windows and Linux.
• Ability to use and navigate the Tivoli Enterprise Portal.
• Working knowledge of managing situation events effectively using IBM Tivoli Monitoring.
• Skills in configuring TEP to visualize data in workspaces, and views.
• Experience with using administration functions within TEP used to create monitoring and automation solutions.
• Working knowledge of system administration of Linux and Windows 2000.

Recommended Courses

This course is preceded by the following education:

• IBM Tivoli Monitoring 6.1 for Operators
• IBM Tivoli Monitoring 6.1 for Administrators
• IBM Tivoli Monitoring 6.1 for Implementers

Contents

Unit 1: Planning an ITM 6.1 Implementation

• Concept
• Architecture and components
• Data providers
• Data
• UA applications
• Metafiles

Unit 2: Installing and Configuring the Product

• Systems Assurance
• Implementing the UA on Windows
• Implementing the UA on Linux
• Remotely deploying UA
• Starting components
• Verifying the installation

Unit 3: Developing a Universal Agent Application

• Identifying collected data
• Selecting data provider(s)
• Determining number of required UAs
• Creating metafiles
• Activating metafiles
• Testing the Implementation

Unit 4: Using Different Data Providers

• Data providers in general
• POST data provider
• FILE data provider
• API data provider
• Socket data provider
• HTTP data provider
• ODBC data provider
• Script data provider
• Advanced attribute features

Unit 5: Managing UA Applications Within TEP

• Managing managed systems
• Visualizing data
• Monitoring custom resources

Unit 6: Using the UA SNMP Support

• SNMP Overview
• SNMP data provider
• SNMP emitter

Unit 7: Troubleshooting the Universal Agent

• Common UA problem scenarios