Microsoft Operations Manager (MOM) 2005: Operator UK Classes & Lessons (Microsoft)

About this class

The course will be delivered as an interactive lecture including many hands-on exercises, which guide the students through the alert resolution process and the Operators Console.

Who will the lesson benefit?

This course is designed for IT support staff who will be using MOM 2005 to monitor server health, process alerts, and diagnose and resolve problems.

Contents of this class

A MOM overview

Management groups, management servers, managed computers, and management packs - definitions of MOM components
How MOM components fit together
The different MOM consoles
MOM security restrictions.

Monitoring Servers with MOM

How MOM evaluates server health
Meanings of the different health states
State and Diagram views
Performance monitoring
How MOM heatbeating actually works
Customising the Operators console.

Diagnosing and Resolving alerts with MOM

Alerts and events
MOM notifications
Maintaining the MOM knowledge base
Using MOM tasks for diagnostics and to resolve problems.

MOM Reporting

How the System Center Data Warehouse is populated
Running standard MOM reports.