Human Resources Skills: Discipline & Grievance: Absence Management and Tackling Poor Performance

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About this class

This 1-day course gives participants the knowledge and skills to assist in reducing absence and tackling poor performance in the workplace, including formal actions such as disciplinary procedures.

Who will the lesson benefit?

HR practitioners or line managers responsible for employment law issues within their organisation. No prior knowledge of employment law is required.

What delegates will learn

By the end of this course, you will be able to:

• identify and resolve absence and performance issues
• deal with problem situations in a timely and effective manner
• review your organisation's policies and practices in the light of recent changes to the law

Contents of this class

Key legislation

• implications of the Employment Act 2002
• discrimination legislation including Disability

Discrimination Act 1995

• the Data Protection Act and Codes of Practice
• handling claims of victimisation and bullying

Managing absence

• capability
• attendance
• absence levels
• avoiding discrimination
• managing short- and long-term absence
• best practice
• following company policies and procedures
• obtaining medical evidence

Managing stress

• what an employee is liable for
• tackling the issues

Performance management procedures

• performance appraisals
• best practice
• advising and supporting line managers on the law and company policies and procedures
• do's and don'ts

Handling poor performance

• tackling the issues
• preparation
• who to involve
• timeliness
• confidentiality
• natural justice and due process
• record-keeping
• potential outcomes and poor performance issues

Case study

Delegates will also have the opportunity to work through a real-life case study illustrating key points of law discussed during the course.

Human Resources Skills: Discipline & Grievance: Absence Management and Tackling Poor Performance / Managi

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