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Human Resources Skills: Discipline & Grievance: Discipline, Grievance and Dismissal Procedures

HR-DGDP      Course duration (days): 2
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Central London
City
London 04/02/09 £ 910
London 12/03/09 £ 910
London 06/04/09 £ 910
London 10/06/09 £ 910
England
Manchester (Greater)
Manchester 16/02/09 £ 910
Manchester 11/05/09 £ 910
Midlands (West)
Birmingham (B27) 24/03/09 £ 910
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About this class

Knowing how to apply the law on grievance, discipline and dismissals is essential for effective management. This 2-day course provides a thorough grounding in the legal issues to be aware of, and provides practical guidance on how to handle difficult situations and conduct disciplinary hearings.

Who will the lesson benefit?

Personnel practitioners responsible for employment law issues within their organisation. No prior knowledge of the law relating to grievance, discipline or dismissals is required.

What delegates will learn

By the end of this course, you will be able to:

  • advise on the legal issues involved in the grievance, discipline and dismissal process
  • advise on and apply your organisation's grievance and disciplinary procedures
  • deal with problem situations in a timely and effective manner
  • follow all aspects of best practice.

Contents of this class

Contracts of employment

  • types of contracts and how they link to discipline, grievance and dismissal procedures

Grievance procedures

  • what the law requires, the statutory procedures
  • grievance or grumble?
  • understanding and applying your organisation's procedures
  • conducting investigations

Disciplinary procedures

  • what the law requires - the statutory procedures
  • understanding and applying your organisation's procedures
  • conducting investigations/witness statements/anonymity
  • conducting the disciplinary hearing
  • acting 'fairly' and 'reasonably', natural justice
  • the right to be accompanied, by whom
  • the appeals procedure and its importance

Dismissal

  • what is wrongful, unfair and constructive dismissal?
  • six permitted reasons for dismissal
  • dismissal procedures, including right of appeal
  • procedural flaws - the 'no difference' rule
  • group dismissals
  • termination payments
  • compromise agreements
  • redundancy, who and how to select
    • individual and collective consultation
    • redeployment

A practical approach to typical issues

  • handling poor performers
  • managing absence - short- and long-term
  • dealing with misconduct, in and out of work
  • dealing with bullying and harassment issues

Employment tribunal claims

  • what are they, and who can claim?