Human Resources Skills: Discipline & Grievance: Discipline, Grievance and Dismissal Procedures

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About this class

Knowing how to apply the law on grievance, discipline and dismissals is essential for effective management. This 2-day course provides a thorough grounding in the legal issues to be aware of, and provides practical guidance on how to handle difficult situations and conduct disciplinary hearings.

Who will the lesson benefit?

Personnel practitioners responsible for employment law issues within their organisation. No prior knowledge of the law relating to grievance, discipline or dismissals is required.General course level - appropriate for all levels of delegates.

What delegates will learn

By the end of this course, you will be able to:

• advise on the legal issues involved in the grievance, discipline and dismissal process
• advise on and apply your organisation's grievance and disciplinary procedures
• deal with problem situations in a timely and effective manner
• follow all aspects of best practice.

Contents of this class

Contracts of employment

• different types of contracts
• links with discipline, grievance and dismissal issues

Grievance procedures

• what the law requires, the statutory procedures
• when is grievance a grievance? grievance or grumble?
• understanding and applying your organisation's procedures
• conducting investigations

Disciplinary procedures

• what the law requires the statutory procedures
• understanding and applying your organisation's procedures
• conducting investigations/witness statements/anonymity
• conducting the disciplinary hearing
• acting 'fairly' and 'reasonably', natural justice
• the right to be accompanied, by whom
• the appeals procedure and its importance

Dismissal

• what is wrongful, unfair and constructive dismissal?
• five permitted reasons for dismissal
• dismissal procedures, including right of appeal
• procedural flaws the 'no difference' rule
• group dismissals
• termination payments
• compromise agreements

Redundancy

• what is it? who and how to select
• individual and collective consultation
• redeployment

Typical issues a practical approach

• handling poor performers
• managing absence short- and long-term
• dealing with misconduct both inside and outside work
• dealing with bullying and harassment issues
• email/internet abuse

Employment tribunal claims

• what are they, and who can claim?

Human Resources Skills: Discipline & Grievance: Discipline, Grievance and Dismissal Procedures / HR-DGDP

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